SUPPORT CENTRE

Products

Does GameDay Brow actually stay put during a workout?


Yes — GameDay Brow is built for sweat and humidity, so whether you're mid-Pilates reformer, powering through Hyrox, or hot yoga in summer, it holds. No smudging, no fading halfway through your session. Gym to gameday to Friday drinks, no touch-ups needed.

Which shade is right for me?
  • Espresso — dark brown to black hair
  • Chocolate — medium brown hair
  • Latte — light brown to blonde hair

Unsure? Go one shade lighter than your natural brow colour for the most natural finish.

How do I use the pencil and gel together?

Use the hair-stroke pencil end to fill in sparse areas with natural, hair-like strokes

Follow with the tinted brow gel end to set your shape and lock it in

Is it suitable for sensitive skin?

Yes — GameDay Brow is formulated with AICIS-registered ingredients, compliant with Australian cosmetic safety standards.

How do I remove it?

A gentle oil-based makeup remover or micellar water works best to break down the sweat-proof formula without tugging on your brows.

How long does one pencil last?

Approximately 3–4 months with daily use

Shipping

Where do you ship from?

We ship from within Australia, so you're supporting local stock and faster delivery.

How long does shipping take?

We offer flat-rate AU domestic shipping:

  • Standard delivery: 4–6 business days — $8
  • Express delivery: 2–3 business days — $9

Orders are processed and shipped Monday to Friday, 9am–5pm (Sydney time), excluding weekends and AU public holidays. During holidays, launches, or limited-edition releases, processing and delivery times may vary.

Do you ship internationally?

No for the time being. Only ship within Australia at the moment.

How much does shipping cost?

Free shipping on orders of 2 or more items.

Orders of 1 item ship at a flat rate: $8 for standard shipping, $9 for express.




Orders & Payments

What payment methods do you accept?

We accept Visa, Mastercard, PayPal, Shop Pay, Afterpay.

Can I change or cancel my order after placing it?

Contact us within 2 hours of placing your order and we'll do our best to amend it before it ships.


Email: hello@adrenlitbeauty.com

Returns & Refunds

What is the return policy?

For sanitary and health reasons, we do not accept returns or exchanges on any opened or gently used cosmetics.

Returns are only accepted for new, unopened, and unused products in their original packaging within 30 days of delivery.

Original shipping costs are non-refundable, and the customer is responsible for return shipping fees.

My product arrived damaged — what do I do?

No worries! Contact us at hello@adrenlitbeauty.com with your order number and a photo of the item, and we'll sort a replacement.

How long do refunds take to process?

5–10 business days once your return is received.

Troubleshooting

I made an order but used the wrong delivery address.

Please email hello@adrenlitbeauty.com within 24 hours of placing your order. Let us know the order number so that we can amend the delivery address before your parcel is shipped out.

I’ve placed an order, but it hasn’t arrived yet.

You should have received a confirmation email and a tracking number with your online order. Double check your spam folder and please check if your order's estimated arrival time sits within the delivery window of your opted shipping days. Otherwise please get in touch with us at hello@adrenlitbeauty.com with your order number.

Sustainability & Environmental-Friendly

Is Adrenlit committed to sustainability?

Yes — we’re building a brand that respects the planet.

All Adrenlit products are using sustainably sourced ingredients.

Is it vegan?

Yes!

All Adrenlit products are vegan and certified cruelty-free

Contact

How can I contact the Adrenlit team?

We’re here for questions, feedback, and everything in between. The best way to reach us is by email — we aim to respond within 2 business days.

Feel free to let us know your queries: hello@adrenlitbeauty.com

Collaboration

Do you work with pilates/fitness studios or gyms?

Yes — we partner with Pilates, yoga, and fitness studios across Australia for product trials, bundle offers, and co-promotion. If you'd like to explore a partnership, reach out to us at hello@adrenlitbeauty.com.

Are you open to influencer or content creator partnerships?

Absolutely — we love working with creators who genuinely live the active lifestyle GameDay Brow is built for. Send us a message at hello@adrenlitbeauty.com with your socials and a bit about your audience.

Can my business stock or resell Adrenlit products?

We're open to select wholesale and retail partnerships. Get in touch at hello@adrenlitbeauty.com and we'll send through more details.